Have a question?

We have tried to be thorough with our information but realise you may always have more questions. 

Have a look through below to see if we can answer them for you.

HOW DO I SIGN UP ?

Click on our ‘Order Now’ button below or go via our 'Order Now' page to go through the simple payment process. 

If you purchase a subscription as a gift, you can download a gift certificate

to send on in advance of your loved one receiving their first box. 

Are you on social media?

We sure are! Find us on:

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No!

Unlike other subscription box services, we always keep you in control of how long you stay with us. As much as we hate to see you go, you can try us for a month, two or stay longer to keep the entertainment for the child and the

goodies for your dog. (We do hope you stay with us so that your child can collect all the monthly figures and fact card series).

Pitbull Portrait

No!

Unlike other subscription box services, we always keep you in control of how long you stay with us.

 

As much as we hate to see you go, you can try us for a month, two or stay longer to keep the entertainment for the child and the goodies for your dog. (We do hope you stay with us so that your child can collect all the monthly figures and fact card series).

Do I have to commit to a certain number of months/boxes?
Dog's Portrait

ALL dogs!

Please note, some of our treats may not be suitable for extra small or extra-large breeds. 

Some dogs have allergies and we will always list ingredients for you to decide if they are suitable.

What type of dog are the boxes aimed at?
Happy Puppy

Unfortunately we cannot cater for

all allergies and intolerances so

our boxes do not contain any food items for child consumption.

We will include a note on top of

the box with ingredients for

the dog items.

Are foods included? What if my child or dog has allergies?
Cute Papillon Dog

Our boxes are suited for children aged 4 to 11 (KS1/KS2).

There is something to suit a wide range of abilities from colouring

to reading and writing.

As well as tonnes of information

on all things doggy. We also

include safety pointers to help

remove any risk of the child distressing, bothering or overwhelming a dog – vital information for them to learn.

What age group are the boxes aimed at?
Dog's Portrait

Simply email us at the below email address to let us know you would like to unsubscribe and be removed from the list.

Unsubscribing after the 28th of the month will result in one further payment being debited and monthly box being sent to you.

How do I cancel my subscription?
Yorkshire Terrier

No not at all!

Though a dog treat or gift is included in each box, the rest of the content is for your child to enjoy alone, with siblings or as a family. Some families choose to purchase a subscription for dog loving children where the family are unable to home a dog.

Or perhaps would like one in the future but would like to test how passionate the child is about dogs before a long term commitment of dog ownership.

Do I need to own a dog to get the box?

I have another question, how do I get in touch?

Please feel free to email us at mypetdogandme@mail.com

or use our online messaging form here.

ALL dogs!

Please note, some of our treats may not be suitable for extra small or extra-large breeds. 

Some dogs have allergies and we will always list ingredients for you to decide if they are suitable.